FAQ

1.Is TINVO a trading company or a factory?
It is an industry, engineer and trade integration company. Our headquarter office is located in Harbin city, northern China, the main manufacturing bases is located in Jiangsu and Henan province, close to the seaport Shanghai and Tianjin, in order to facilitate maritime transport easily.

 

2.What is the lead time?
It depends upon the order quantity, characteristic of custom-making products and production season. For steel mill stands, rolling machine and its auxiliary machine, mill rollers, etc, the delivery time often is 30 to 180 days. If buying a full set of steel making line, the delivery time is 180 to 360 days.  

 

3.What is quality control and producing standards?
All our factories have ISO9001;2008 certificate and implement the in-factory quality control if the customer does not consign the 3rd party of inspection. We also accept 3rd party of inspection and buyer’s inspection when the products are ready to ship. 
Our producing standards including but not limited to GB/T, ISO, ASTM, DIN, JIS, etc.

 

4.What is trade clause we accept?
EXW, FOB, CFR,CIF, DAP

 

5.What is your engineering service?
We provide free training of installation, operation and maintenance in China.  Overseas third-party technique support and engineer available service overseas in charges.

 

6.What is the payment term?
T/T, L/C, other payment is negotiable. The main trade currency includes USD, EUR, RMB, etc. 

 

7.What is packing information?
According to the shapes and weight of ordered products, we have crates, pallet, iron frame, iron carton and naked. We apply FCL container transportation to avoid unexpectable risk of damage and loss during shipment.

 

8.How to get the quotation and proposal quickly?
For most customized products, we need customer to supply correct specification requirement, materials composition and mechanical drawings. Only if we collect the necessary information completely, can we provide the offer within 3-5 days.

 

 

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